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Shipping & Delivery

How long will shipping take?
Standard shipping typically takes 3-5 business days. Expedited shipping is available at checkout
Can I return or exchange my order?
Yes, returns and exchanges are accepted within 30 days of purchase. Items must be unworn and in original condition.
How do I find my size?
Refer to our size guide on each product page for detailed measurements
How do I care for my Be One Apparel?
We recommend washing items inside out in cold water and air drying to preserve quality.

Returns & Exchanges

What is your return policy?
We accept returns and exchanges within 30 days of purchase, as long as the item is unworn, unwashed, and in its original condition. To initiate a return, visit our Returns page or contact our customer support.
How do I exchange an item?
If you need to exchange an item for a different size or style, simply follow our exchange process through our Returns page. Once your return is received and inspected, we’ll send out your new item.
How long will it take to process my return?
Once we receive your returned item, please allow 3-5 business days for processing. Refunds will be issued to the original payment method, and it may take an additional 5-7 days for the funds to appear in your account.

Sizing & Fit

How do I find the right size?
Each product page includes a detailed size guide to help you find the best fit. Our athletic wear and chef jackets are designed to be true to size, but if you're unsure, please consult the size chart or reach out to our support team for personalized advice.
Are Be One Apparel items unisex?
Many of our products are designed with a unisex fit, especially our Everyday Heroes Collection and Chef Jackets. You’ll find size recommendations on each product page to help you find the perfect fit.

Product Information & Care

Where is Be One Apparel made?
We proudly design and source materials from around the world, ensuring the highest quality. All of our apparel is crafted with attention to detail to give you the best performance and style.
How should I care for my Be One Apparel?
To preserve the quality of your Be One Apparel, we recommend machine washing cold inside out and air drying. Avoid using bleach or high heat when drying, as it can cause wear over time.

Limited Drops & Availability

What is a limited drop?
A limited drop means that we release exclusive designs and products in small quantities for a short time. Once the items sell out, they won’t be restocked—so be sure to grab your favorites while they’re available!
How often do you release new collections?
We regularly release limited drops throughout the year. To stay updated, sign up for our newsletter or follow us on social media to be the first to know when new collections are available.
Can I pre-order items from a limited drop?
In most cases, we do not offer pre-orders for limited drops. We encourage you to shop as soon as new collections are released to ensure you don’t miss out!

Custom & Wholesale Orders

Do you offer custom apparel for businesses or teams?
Yes! Our Be One Custom division offers tailored apparel for businesses, teams, and organizations. We provide custom embroidery, printing, and wholesale pricing options. Visit our Be One Custom page or contact us directly for more information.
Can I order Be One Apparel in bulk for my business or team?
Yes, we offer bulk and wholesale pricing for businesses, teams, and organizations. Contact us directly to discuss bulk order options and customizations.
Can I pre-order items from a limited drop?
In most cases, we do not offer pre-orders for limited drops. We encourage you to shop as soon as new collections are released to ensure you don’t miss out!

Payments & Billing

What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible payment options like After pay, so you can shop now and pay later.
When will I be charged for my order?
You will be charged once your order is placed and confirmed. If you're using Afterpay or another financing option, your payment schedule will follow their respective terms.

Collaborations & Influencers

How can I collaborate with Be One Apparel?
We’re always looking to partner with bold creators and everyday heroes who align with our mission. If you’re interested in collaborating, please reach out via our Influencers page.
How do I become a Be One Apparel influencer?
If you’re passionate about our brand and have a platform to inspire others, we’d love to hear from you! Apply to become an influencer through our Collaborations page.

Miscellaneous

How can I contact customer service?
You can reach our customer support team via email at support@beoneapparel.com or by filling out the contact form on our Contact page.
Do you have a physical store?
Be One Apparel is currently an online-only brand. Stay tuned for pop-up events or collaborations in your area!

Environmental & Social Impact

What is Be One Apparel doing to reduce its environmental impact?
We are committed to minimizing our environmental footprint. We prioritize sustainable sourcing, use eco-friendly packaging, and work with partners who align with our sustainability goals.
Does Be One Apparel give back to the community?
Yes, a portion of every collection’s proceeds is donated to causes that support mental health awareness, education, and helping everyday heroes rise above.
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